As your law firm grows, it can be harder to plan for the capacity of your employees. Paralegals can become overloaded, and cases are bottlenecked when the workload increases. Firms often lose good employees during these times because of burnout, and then you are stuck scrambling to replace them. This is how law firm profitability can be lower despite adding cases and growing.

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ClaimUp provides growing law firms with an affordable solution to slow case turnaround times and more. With ClaimUp, case turnaround time will actually decrease (without sacrificing quality). This article will discuss what causes cases to bottleneck and how law firms can solve these problems with ClaimUp.

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How does case bottlenecking hurt law firm profitability?    

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Paralegals are specialists who command a high wage to benefit law firms by completing high-value tasks. However, when a firm becomes overwhelmed with caseload, you are going to end up paying high-cost paralegals to complete low-value tasks, such as:

• Claim handling
• Case processing
• Paperwork
• Administrative work
• Data entry

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Cases become bottlenecked when paralegals are bogged down with low-value tasks and cannot focus on their specialization. Client relationships suffer, case turnaround times increase, and profitability decreases when paralegals spend too much time on low-value tasks.  

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ClaimUp allows law firms to decrease case turnaround without sacrificing quality.

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ClaimUp provides law firms with trained legal assistants who will support your paralegals by completing low-value tasks at a fraction of the cost. This will free up your paralegal’s capacity to focus solely on high-value tasks, improving case turnaround time and client satisfaction.

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ClaimUp’s legal assistants will provide your firm with:

• Increased Efficiency: With ClaimUp's bilingual legal assistants handling low-value tasks, your paralegals are no longer tied up with insurance calls or waiting for claim numbers. Tasks are appropriately delegated, leading to faster case completion.
• Cost Savings: ClaimUp’s legal assistants are less expensive than paralegals, improving your profit margins without sacrificing quality.
• Enhanced Case Quality: Faster case processing does not mean compromised quality. Having two sets of eyes on each case reduces human error and ensures thorough attention to detail.
• Enhanced Case Value: With more time for high-value tasks, paralegals can improve client communications. This allows a paralegal to ensure clients receive the recommended treatment or therapy, boosting case value.

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ClaimUp backs its services with a risk-free 30-day trial. Contact ClaimUp today to schedule your free consultation and learn how they can benefit your law firm.