Task delegation and efficiency are directly correlated to a law firm’s profitability. If you have highly paid employees, such as paralegals, spending too much time working on low-value tasks, the quality of the cases they work on will suffer. This will lead to lower profitability and other consequences, such as harming your firm’s reputation.
Here are three characteristics of a high-quality legal case:
Law firms profit when they make more money on a case than they spend, which requires them to keep overhead costs low. The longer a case drags on, the more it costs to bring home.
ClaimUp makes it possible to improve your case turnaround time by providing your firm with proper task delegation. When cost-effective legal assistants are assigned to lower-value tasks, your paralegals will have more time to focus on high-value tasks. This helps improve case turnaround time because you will maximize the return on your payroll expense. Paralegals will be freed up to spend more time on the tasks that generate the most revenue because legal assistants will be completing low-value tasks.
Client satisfaction plays a significant role in case quality for two reasons: satisfied clients will return for repeat business and deliver word-of-mouth referrals to your law firm. Unsatisfied clients do the opposite: they will not return and may harm your firm’s reputation in your market.
This relates to case quality because satisfied clients deliver more revenue. ClaimUp improves client satisfaction by helping your firm deliver cases faster and cost-effectively. When your paralegals have more time to develop strong client relationships, more clients will be satisfied with your firm’s services.
Profitability is the most directly correlated characteristic of case quality. High-quality cases are the most profitable for your firm.
ClaimUp serves your firm by lowering overhead costs while improving case turnaround time and client satisfaction. Our process also allows your firm to scale effectively because hires will become trainers and help your firm add more legal assistants as your need grows. This will allow you to add more cases while avoiding high overhead costs and employee burnout.
Looking to improve your firm’s case quality?
ClaimUp makes it easy to see if their services are a good fit for your firm. We require zero up-front fees; you will pay for our services at the end of the month only if you are 100% satisfied.
You have nothing to lose and everything to gain by adding ClaimUp’s legal assistants to your team. Book a free consultation today.